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Recent News and Articles on the Keywords: free shipping + shoppers online + online  Related to the article below (Last Update: 5/13/2008)

Where are the sales? Sites point the way
The Spokesman Review, WA - May 12, 2008
Happily, consumers who shop online stand to benefit from Web sites that list coupon or promotion codes for the taking. At any time, up to 75 percent of ...
Shoppers Hit Web for Major Home Buys
eMarketer, NY - May 8, 2008
However, shipping fees are a barrier to buying major home items online. Seventy-two percent of consumers reported that free shipping would increase the ...
Secrets of online shopping discounts
abc7news.com, CA - May 7, 2008
For price-conscious online shoppers, the adrenaline rush of finding a good deal often justifies the purchase. The decision whether or not to spend $200 on a ...

Earthtimes
High Gas Prices Fuel Move To Online Shopping
InformationWeek, NY - Apr 22, 2008
Free shipping was mentioned by online shoppers as an important reason for shopping online and 55% said lower prices influenced them to shop online. ...
As Gas Prices Go Up, More Consumers Turn to Online Shopping TMCnet
High Gas Prices Driving Many Ad-Hoc-News (Pressemitteilung)
all 13 news articles »
Online Retailing Offers a Bright Spot
U.S. News & World Report, DC - Apr 28, 2008
A Forrester Research survey released in April found that 35 percent of online retailers plan to use promotions like free shipping. ...
Online Shoppers Enter Dangerous Dreamland of Random Kitsch
The UCSD Guardian Online, CA - May 5, 2008
Yes, though Facebook Marketplace can provide possibly the best online shopping experience ? a microcosm of things you?re looking for, being sold cheaply and ...
CMART Introduces Online Shopping With Free Shipping at CMART.com
PR Web (press release), WA - Apr 25, 2008
To help encourage all online shoppers to become CMART.com customers, CMART is offering free shipping on all merchandise, including furniture.
Gas prices driving online shopping
Foster's Daily Democrat, NH - May 9, 2008
Researchers conducting the study also found that 57 percent of online adults said free shipping is a reason they are more likely to shop online as opposed ...
Mac shopping advice
Macworld, CA - May 9, 2008
And you can often save sales tax by ordering online, although shipping charges can negate much of those savings. For people who want a new Mac today and ...
Sites Offer Online Shoppers Promotion Codes
WFSB, CT - Apr 29, 2008
A recent survey showed that online coupons drive consumer spending, and shoppers who regularly use them say there are no strings attached. ...
Source: Google News

Retail Strategies on the Web: Price and Non-price Competition in the Online Book Industry -
K Clay, R Krishnan, E Wolff, D Fernandes - Journal of Industrial Economics, 2002 - Blackwell Synergy
... comparing total price, Brynjolfsson and Smith prorated shipping to re ... We assume that
shoppers purchase one book at a time and that going to the store is free. ...

[PDF] Shopping online for freedom, control, and fun -
M Wolfinbarger, MC Gilly - California Management Review, 2001 - csulb.edu
... They shop in whatever minutes they have free ... animal shelter, saving the customer
shipping costs. ... Online shoppers frequently offer product selection as a goal ...
-

Hedonic and utilitarian motivations for online retail shopping behavior -
TL Childers, CL Carr, J Peck, S Carson - Journal of Retailing, 2001 - Elsevier
... Entertainment (SFX.com) has provided free webcasts of ... to be obtained through web
shopping by including ... purchase information related to shipping policies and ...

Consumer Perceptions of Privacy and Security Risks for Online Shopping -
AD MIYAZAKI, ANA FERNANDEZ - Journal of Consumer Affairs, 2001 - Blackwell Synergy
... a purchase using a toll-free phone number or ... service personnel 8 3.0 Shipping-related
inconveniences ... 12 4.5 General difficulties or hassles of online shopping ...

A descriptive model of online shopping process: some empirical results -
SJ Chen, TZ Chang - International Journal of Service Industry Management, 2003 - emeraldinsight.com
... number of online retailers offered free shipping to boost ... to pay for return shipping
charges for ... with the interactivity issues between online shoppers and the ...

The state of online retailing -
N Tamimi, M Rajan, R Sebastianelli - Internet Research: Electronic Networking Applications and …, 2003 - ingentaconnect.com
... associated with this phase of the online shopping experience are ... site automatically
incorporated a higher shipping option by ... No (%) FAQ's Live chat Toll free no ...

[PDF] Measuring Prices and Price Competition Online: Amazon and Barnes and Noble -
J Chevalier, A Goolsbee - Quantitative Marketing and Economics, 2003 - faculty.chicagogsb.edu
... may not be representative of overall Internet shoppers. ... what is relevant is that
online bookstores tend ... Amazon announced the launch of free shipping for all ...

Predicting online purchase intentions for clothing products -
EY Kim, YK Kim - European Journal of Marketing, 2004 - emeraldinsight.com
... including cumulative discounts or free shipping, delivering competitive ... given that
online apparel shoppers tend to ... two stages of the shopper decision process ...

Identifying key factors affecting consumer purchase behavior in an online shopping context -
CH Park, YG Kim - International Journal of Retail & Distribution Management, 2003 - ingentaconnect.com
... Online shopping stores can offer hyperlinks to more extensive ... store choice behavior
in both online and off ... answers, and information about shipping and handling ...

[PDF] Bricks or clicks? Consumer attitudes toward traditional stores and online stores -
J Kacen, J Hess, WK Chiang - 2002 - bauer.uh.edu
... ? For the 2002 holiday shopping season, 144 2 Page 4. merchants on BizRate.com,
an online comparison shopping site, offered free shipping to buyers ...

Source: Google Scholar

Free Shipping, Returns and Special Deals Attract Online Holiday Shoppers

Perks such as free shipping and exclusive online incentives continue to drive consumers to the web. Bargain hunting remains the primary reason for online sales, while shipping costs remain the top frustration, The Conference Board and TNS report today.

“Free shipping, special offers and deals are at the top of online holiday shoppers’ Christmas lists this year,” says Lynn Franco, Director of The Conference Board Consumer Research Center. “And, with more consumers referring to themselves as bargain hunters, it’s a list retailers shouldn’t ignore if they want to drive up holiday internet sales.”

Free Shipping, Returns and Special Deals Would Lure More Consumers Online
Shipping charges remain the most frustrating aspect of shopping online. Ninety percent of online holiday shoppers said that free shipping would entice them to spend more online this holiday season. More than 73 percent said special offers and deals not available in stores would boost their online holiday spending. Half of holiday shoppers would be willing to spend more if the merchandise were offered exclusively online. Similarly, half of holiday shoppers claim that the ability to return items to a store would make them purchase more products online. A third said free postage for returns would increase their online holiday purchases.

Books, Movies, Clothes and Toys Top Online Shopping Lists
This holiday season, books, movies, clothes and toys are at the top of consumers’ online shopping lists. For 43 percent of consumers, the most preferred type of site to shop online are retail and catalogue (i.e. Walmart.com, BestBuy.com, etc.). Online retailers (i.e. Amazon.com, Overstock.com, etc.) are preferred by 37 percent of consumers. Online auction sites (i.e. EBay.com, Yahoo! Auctions, etc.) are most preferred by about 21 percent of internet shoppers. Male shoppers cited online retailers as their most preferred shopping sites, while female shoppers preferred retail/catalog sites.

Consumers Still Plan to Hit the Stores
When it comes to holiday spending, consumers are saving their bigger purchases for in-store shopping. Less than 5 percent of online households plan to spend more than $500 online this holiday season, while 29 percent plan to spend less than $100 online. Conversely, 21 percent of online households plan to spend more than $500 in stores, while 16 percent plan to spend less than $100 in stores. “While in-store shopping still attracts the lion’s share of spending, trend setter segments like younger consumers and affluent consumers look to online alternatives for an increasing part of their overall shopping needs,” notes Don Ryan, V.P. Technology and Media, TNS. “This is especially true for media and consumer electronics.”

Bargain Hunters on the Rise as Consumers Become Increasingly Cost Conscious
Consumers are increasingly weighing the benefits of their shopping choices in stores and online. Bargain hunting shoppers account for 44 percent of shoppers who have made an online purchase in the past three months, up from 41 percent a year ago. Traditional shoppers, who occasionally shop online but prefer the familiarity of brick and mortar stores, account for 16 percent of online shoppers. Die-hard internet shoppers have decreased slightly since last year and account for about 16 percent of online shoppers. Last resort shoppers, who buy online only when products are unavailable in stores, represent 15 percent of online shoppers. Hurried shoppers, who purchase online only when time is of the essence, have decreased slightly in size and represent about 10 percent of online shoppers.
More men than women, 46 percent versus 41 percent, are self-proclaimed bargain hunters.

About This Survey:
The Consumer Internet Barometer is based on a quarterly survey of 10,000 households. A unique sample is surveyed each quarter. Return rates average 70 percent, which ensures highly representative data. Data is weighted as well to reflect the latest U.S. household demographic information. The latest survey was conducted during the fourth quarter of 2007.

About The Conference Board
Non-partisan and not-for-profit, The Conference Board is one of the world’s leading business membership and research organizations. The Conference Board produces The Consumer Confidence Index and the Leading Economic Indicators for the U.S. and other major nations. These barometers can have a major impact on the financial markets. The Conference Board also produces a wide range of authoritative reports on corporate governance and ethics, human resources and diversity, executive compensation and corporate citizenship. Our conference and council programs bring together more than 10,000 senior executives each year to share insights and learn from each other. Visit The Conference Board website at http://www.conference-board.org.

About TNS
TNS is a global market insight and information group. Our strategic goal is to be recognized as the global leader in delivering value-added information and insights that help our clients to make more effective decisions. As industry thought leaders, our people deliver innovative thinking and excellent service to global organizations and local clients worldwide. We work in partnership with our clients, meeting their needs for high-quality information, analysis and foresight across our network of over 70 countries. We are the world’s foremost provider of custom research and analysis, combining in-depth industry sector understanding with world-class expertise in the areas of Retail and Shopper Insights, Stakeholder Management, New Product Development, and Brand and Communications. We are a major supplier of consumer panel, media intelligence and internet, TV and radio audience measurement services.

 
 
 
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